Vita AI Solutions
Legal

Privacy Policy

DRAFT FOR OWNER / LEGAL REVIEW

This page is a draft prepared for review by the business owner and, where appropriate, a legal advisor. It should not be treated as final legal advice or a confirmed privacy policy until it has been reviewed and approved. Effective date: 8 October 2026 (draft).

1. Who we are

Vita AI Solutions Limited is registered in Ireland (Company Registration No. (CRO): 821976). We provide automation services to local businesses in Ireland and the United Kingdom.

You can contact us about your personal data at info@vitaaisolutions.ai, or by phone at +353 83 026 0123.

2. What personal data we collect

When you contact us, submit a form, or book a demo through our website, we may collect:

  • Name and business name
  • Email address
  • Phone number
  • The message or enquiry you send us
  • Which service you asked about
  • Your selected demo date and time
  • Whether you gave marketing consent, and what you agreed to

We may also collect information automatically through standard website analytics, cookies and similar tracking technologies.

3. How we use your data and the legal basis

  • To respond to your enquiry or demo request — based on the consent you give when you contact us, and on our legitimate interest in answering prospective customers.
  • To book and manage your appointment — based on the consent you give when you book.
  • To send you marketing emails and texts — only where you have actively opted in and agreed. You can withdraw this consent at any time.

4. Marketing consent and withdrawal

Marketing emails and texts are optional. You are never required to agree to them to book a demo or ask a question. If you do opt in, you can withdraw your consent at any time by replying STOP to a text, by emailing us at info@vitaaisolutions.ai, or by asking us to remove you from marketing.

5. Who processes your data

We use GoHighLevel as our CRM, booking and marketing platform. When you submit a form or book a demo, your details are processed through GoHighLevel to create or update your contact record, book your appointment and, where you have agreed, send you marketing messages.

Note for the owner: confirm and list any additional processors (e.g. SMS providers, email providers, analytics, hosting) that apply to your actual setup before publishing this as final.

6. International transfers

Some processors may operate outside Ireland and the EU/EEA (for example, where GoHighLevel or related services store or process data in the United States). Where this applies, we rely on appropriate safeguards such as standard contractual clauses.

Note for the owner: confirm the actual transfer mechanisms and safeguards applicable to your setup before publishing.

7. How long we keep your data

We keep your data only for as long as is necessary for the purposes set out in this policy, and to meet any legal or accounting obligations that may apply.

Note for the owner: confirm the retention periods or criteria that apply to your business before publishing.

8. Security

We take reasonable technical and organisational measures to protect personal data, including limiting access to authorised team members and using access-controlled systems for our CRM and communications.

9. Your rights

Subject to applicable law, you may have the right to access, correct, delete, restrict the processing of, or port your personal data, and to object to certain processing. To exercise any of these rights, contact us at info@vitaaisolutions.ai.

10. Complaints

If you are not satisfied with how we handle your personal data, you have the right to complain to Ireland's Data Protection Commission (dataprotection.ie).

11. Cookies and tracking

Our website uses cookies and similar technologies for analytics and, where applicable, to remember preferences such as your theme choice. You can control cookies through your browser settings.

12. Changes to this policy

We may update this policy from time to time. We will review and confirm the effective date above when we do.

Questions about your data?

Email us at info@vitaaisolutions.ai or call +353 83 026 0123.